faq
ask away! if you cannot find the answer to your question below, please feel free to send me an email and i will get back to you asap!
my order is a gift! can i include a custom gift message?
absolutely! if you want to include a gift message, there is a place in the google form to add your custom message! it will be printed on a gift tag and added to your order.
can i place an order for a need that is not listed on the website?
if you are in need of creative assistance regarding something that is not listed on the website, please send an email or specify in the google form. i will do my best to get what you need created!
do you charge sales tax?
it is required to collect a 4.0% sales tax for orders shipped within the state of Alabama and 10.0% within Baldwin County.
can i order individual items from the wedding package?
if you need an individual product from the wedding package, but do not wish to purchase the entire package, please send me an email regarding the item you are interested in. pricing will be determined based on quantity and design.
can i place an order for custom cards?
packs of pre made cards can be customized! if you need a pack of custom cards, please specify in the google form.
when will i receive my order?
do you charge a shipping fee?
how do i pay for my order?
once an order is placed, a 50% deposit of total price is required to begin production. orders will be shipped depending on the volume and customization of goods. i prioritize getting orders to you as fast as possible!
all orders will be charged a flat shipping rate of $15.
accepted payment methods are Venmo or PayPal.
@presleyprints
@presleyprints